Update - SELECT East Service Discontinued
As of March 31, 2025, the SELECT East service (SES-2 @ 87°W) has been permanently discontinued.
Legacy VSAT customers should now be operating on SELECT West (Galaxy 18 @ 123°W) in order to maintain uninterrupted service.
If you have not yet completed your migration or require assistance, please contact your account representative as soon as possible to discuss available service options.
Apr 01, 2025 - 00:44 UTC
As of March 31, 2025, the SELECT East service (SES-2 @ 87°W) has been permanently discontinued.
Legacy VSAT customers should now be operating on SELECT West (Galaxy 18 @ 123°W) in order to maintain uninterrupted service.
If you have not yet completed your migration or require assistance, please contact your account representative as soon as possible to discuss available service options.
Apr 01, 2025 - 00:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2025 - 00:00 UTC
Apr 01, 2025 - 00:00 UTC
Scheduled - IP Access will be discontinuing services on the SELECT East (SES-2 @ 87W) Network at the close of business on March 31, 2025. Customers currently utilizing this network must transition to an alternative service before this date to avoid disruption.
To migrate to the SELECT West (Galaxy 18 @ 123W) network, please coordinate with your IP Access account representative at your earliest convenience.
Additionally, customers interested in higher bandwidth, lower latency LEO connectivity are encouraged to discuss available upgrade paths with their account representative.
Apr 1, 2025 00:00 - Aug 31, 2025 05:59 UTC
To migrate to the SELECT West (Galaxy 18 @ 123W) network, please coordinate with your IP Access account representative at your earliest convenience.
Additionally, customers interested in higher bandwidth, lower latency LEO connectivity are encouraged to discuss available upgrade paths with their account representative.
Apr 1, 2025 00:00 - Aug 31, 2025 05:59 UTC
OneWeb Network Services
Operational
Legacy iDirect VSAT Services
?
Under Maintenance
SELECT West
Operational
SELECT East
?
Under Maintenance
BlueVIEW
Operational
RedPHONE
Operational
IPA Voice
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – IPA Hosted Voice May 7, 2025 01:00-03:00 UTC
START TIME: Tuesday, 5/6/2025, 1800 PDT / 2100 EDT / 0100 UTC (Wednesday, 5/7/2025)
END TIME: Tuesday, 5/6/2025, 2000 PDT / 2300 EDT / 0300 UTC (Wednesday, 5/7/2025)
During the above window, the IP Access network operations team will perform scheduled preventive maintenance on the IPA Hosted Voice platform. This activity is intended to maintain service reliability and operational integrity.
RedPHONE service will not be impacted.
No customer action is required.
Expected Impact:
Customers utilizing IPA Voice services may experience intermittent service interruptions during the 120-minute maintenance window.
Posted on Apr 22, 2025 - 19:35 UTC
END TIME: Tuesday, 5/6/2025, 2000 PDT / 2300 EDT / 0300 UTC (Wednesday, 5/7/2025)
During the above window, the IP Access network operations team will perform scheduled preventive maintenance on the IPA Hosted Voice platform. This activity is intended to maintain service reliability and operational integrity.
RedPHONE service will not be impacted.
No customer action is required.
Expected Impact:
Customers utilizing IPA Voice services may experience intermittent service interruptions during the 120-minute maintenance window.
Posted on Apr 22, 2025 - 19:35 UTC