In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 2026 - 23:59 UTC
Update - Reminder: Customers utilizing Galaxy 18 (G18) satellite services with mobile antenna systems must bring their systems online prior to May 31, 2026 to receive the required system update.

Systems that do not complete this process before the deadline will be unable to acquire the network until the update is applied manually.

Required Action:
Ensure all affected systems are powered on and connected to the network at least once prior to May 31, 2026.

No further action is required once the system has successfully connected.

May 31, 2026 23:59 - Jun 30, 2026 23:59 UTC
Scheduled - Customers utilizing Galaxy 18 (G18) satellite services with mobile antenna systems must bring their systems online prior to the deadline above to receive a required system update.

Impact:
Systems that do not complete this process before the deadline will be unable to acquire the network until the update is applied manually.

Required Action:
Ensure all affected systems are powered on and connected to the network at least once prior to May 31, 2026.

No further action is required once the system has successfully connected.

May 31, 2026 23:59 - Jun 30, 2026 23:59 UTC
OneWeb Network Services Operational
90 days ago
100.0 % uptime
Today
BlueVIEW Operational
90 days ago
100.0 % uptime
Today
RedPHONE Operational
90 days ago
100.0 % uptime
Today
IPA Voice Operational
90 days ago
100.0 % uptime
Today
Legacy iDirect VSAT (G18 @ 123W) Under Maintenance
90 days ago
100.0 % uptime
Today
Seattle POP (SEA) Operational
90 days ago
100.0 % uptime
Today
Miami POP (MIA) Operational
90 days ago
100.0 % uptime
Today
Ashburn POP (IAD) Operational
90 days ago
100.0 % uptime
Today
Los Angeles POP (LAX) Operational
90 days ago
100.0 % uptime
Today
Honolulu POP (HNL) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hosted Voice Service – Planned System Maintenance Jun 12, 2026 02:00-03:00 UTC

Scheduled Maintenance Notice

IP Access will be performing planned system maintenance affecting the Hosted Voice Service beginning June 12, 2026 at 02:00 GMT (June 11, 2026 at 7:00 PM PDT / 10:00 PM EDT).

Impact:
Customers may experience brief interruptions to Hosted Voice Service functionality during the maintenance window as maintenance activities are performed.

No customer action is required.

Posted on May 27, 2026 - 14:42 UTC
Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

Unresolved incident: Customer Action Required – Galaxy 18 (G18) Mobile Antenna Systems.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.